(下の方に日本語がございます。)

•All of your orders will ship out via JAPAN POST within 7-10 business days. All orders will be provided with a tracking number. Just a reminder that packages always seem to be delayed by a few days over the Holidays or due to COVID situation.

•Please note we will not be liable for any custom fee’s charged

Due to COVID19, we currently do not offer returns for any product for safety reasons.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Overseas deliveries can take anywhere from 10-20 days. Delivery details will be provided in your shipping conformation email. Just a reminder that packages always seem to be delayed by a few days over the Holidays or due to COVID situation.

We use all major carriers, and local courier partners. We ship out via JAPAN POST and once the package is in your country, your local carriers will take care of it.

Yes, we offer cute gift-wrapping service for completely free!♡ Just let us know in the comment when you place your order :)

当店はセミオーダーメイドの商品を多く取り扱っております。ご注文をいただいてから制作をする商品もございますので、ご注文をいただいてから発送までに、一週間ほどお時間をいただく場合がごさいます。予めご了承くださいませ。

はい。
Miss Onigiriでは、可愛いプレゼント包装サービスを、完全無料でご提供致しております。ご購入いただく際のコメント欄に、“ラッピング希望” とご記入下さいませ。

現在、新型コロナウィルスによる衛生安全上の観点により、全ての商品の返品、交換をお受けいたしておりません。

お客様皆さまが、返品の心配なく、安心してお買い物ができるよう、今まで以上に厳しい品質チェックに努めて参りますので、ご了承いただけますと幸いでございます。